In the Office of Logistics Management(OLM), the shipping unit is responsible for outbound shipments from the facility via UPS and FedEx.

UPS waybills can be obtained at the OLM West Receiving Dock help desk. For returns of items contact vendor to report return and obtain a Return Materials Authorization (RMA) number. Outbound UPS packages must be brought to the OLM West Receiving Dock help desk before 2:30pm (M-F) to be sure they are picked up by UPS that day.

All FedEx shipping is done online through the FedEx.com system. To get access to the system, send an email to westdock@uchc.edu. OLM will set you up as a user in the FedEx system and you will receive an email invite to complete the setup process. Once complete you will have access to the system and your profile will be linked to the current FedEx account. You can create outbound shipments as well as return shipments to receive from an outside source. Due to prior security incidents the account number is no longer given to any users. For returns of items contact vendor to report return and obtain an RMA number. Outbound FedEx packages must be brought to the OLM West Receiving Dock help desk before 2:30pm (M-F) to be sure they are picked up that day.

An LM-17 Shipping & Return Authorization Form needs to be completed for each outbound shipment. If the shipment is a return please include RMA number on the form. Form should be completed online, printed out, and accompany the package to be returned.

For any other outbound shipping services please contact the OLM West Receiving Dock help desk. For direct pickup of returned items by vendor, contact vendor to report return and obtain an RMA number.

Hours of operation:

Monday-Friday, 8:00am-4:00pm

Shipping Contacts: