Photo of two staff members talking

Office of Logistics Management


OLM Help Desk



Our Help Desks will handle all general questions regarding our services.  It is our intent to create a one-stop  call center for our valued customers.  The Help Desk is a vital part of the Office of Logistics Management.  The Help Desk will allow for extended coverage.  The Help Desk service hours will be from  8:00 a.m. - 4:30 p.m. daily.

For assistance, please contact:

Help Desk  - Located at the West Receiving Dock:

Help Desk Clerk 
860-679-1958            Fax:  x-1218

OLM Courier Service - Help Desk Clerk         
860-679-7951            Fax:  x-1218

Our Central Help Desk is located in the Main Building, LB058, and will handle all general questions regarding our services.   Stop by to see our new home and operations.  The Help Desk business hours are from  8:00 a.m. - 4:30 p.m.

Key Personnel:

Department Administration Contacts

- Administration
- Billing and Financial Services
- Records Retention & Informational Services
- UCH Fleet Operations
- Mail Business Center

Jeff Boyko,
Director & Logistics Chief  
State of Connecticut Records Management Liaison Officer (RMLO) 
Fax: x-1993   

Thimmayya Billava,
Logistics Management Supervisor
& Records Management Liaison Officer
860-679-1960   Fax: x-1993

Jack Ferraro
University Director Emeritus
Logistics & Records Specialist
Fax: x-1993  

Office of Property Administration:    Hours: 8:00 AM - 4:30 PM

- Capital Assets
Moving & Storage Services
- Surplus Property Management
- Electronic Waste Management
- Billing Services:  Express Inbound/Outbound Shipping & Related Billing

Keith Petit, 
OLM Property Administration Manager
Capital Assets Inventory

Fax: x-1993

Bill Murowski, 
Administrative Fiscal Assistant
Capital Assets Inventory Control

Fax: x-4240 

Lisa Nuzenski
Moving & Surplus Property Supervisor
                Fax: x-1964

John Winberg, 
Equipment Storage & Surplus Property
                    Fax: x-1964     

Central Distribution, Courier & Transportation Services:     Hours: 8:00 AM - 4:00 PM

- OLM Help Desk
- Central Distribution
- Courier & Mail Services
- Central Shipping & Receiving
- Patient & Equipment Transportation Services

Special Courier Delivery/Pick-up Requests:

Call First:  Dispatch at 679-7951        Fax: 679-1218
Back-Up:  679-1958     Fax: x-1218       

Alex Schwarz,  
OLM Central Distribution & Clinical Transportation
Fax: x-1218 

Daryl Montero,  
Distribution & Courier Supervisor
7951                  Fax: x-1218

Tom Saccoccia, 
Mail Center
Fax: x-1964 


Central Warehouse & PAR/QSight Inventory Services:    Hours: 8:00 AM - 4:30 PM

- OLM Systems (Q-Sight/PAR, e-Portal, MACOLA)
- Central Warehouse
- CDM - Charge Codes

Adam Mike,  
Logistics & Systems
            Fax: x-1993      
Hours: 7:30 AM - 4:30 PM

Joel Jacques,  
Administrative Program Assistant 
Fax: x-1218  

Don Carr,
Central Warehouse Services Supervisor
860-679-1965        Fax: x-1964  

Rey Aquino,
Central Warehouse Services - Administrative Program Assistant
860-679-3759        Fax: x-1964

- Central Warehouse Services
    Clinical Lab Supplies
    Dental Supplies
    Business & Housekeeping Supplies
    Medical Supplies
- e-Portal On-Line Ordering
- CMHC PAR Inventory Management Program
- JDH & UMG PAR/QSight Inventory Services

- Supply Inventory
- Central Warehouse Services

(If Don Carr is out, contact Adam Mike at x-3255 or Rey Aquino at x-3759).


Procurement - Resource & Medical Supply Chain Services

Lori Acomb,
Director of Purchasing

Dan Hannon
Assistant Director of Purchasing
Fax: x-1993  
Hours: 6:30 AM - 3:30 PM
- Clinical Product Requisitioning
- OLM Utilization/Analytics Services
- OLM Medical Device & Equipment Tracking Services

Megan McCreesh,  
Supply Coordinator
        Fax: x-7237       

- EP, Cath Lab and Suture Program

Sandra Basso   
Q-Sight Supply Coordinator         
860-679-7221            Fax:  x-1993

- CDM Codes
- IR and Suture Program

Lynn Brown
Purchasing Resource Buyer

Perioperative, FSC, Nursing & UMG

Charlene Bilbo,  
        Fax: x-1993
Supply Coordinator

- Clinical Supplies, PAR Supplies, Supply Chain