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central Distribution

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Central Distribution Services handles over 500,000 packages and parcels yearly.  Distribution is provided by UCHC Couriers from Receiving, Distribution, Mail & Shipping.  

Central Distribution Services encompasses the Main Building, Administrative Services Building, Lower Campus, Dowling Complex, The Exchange, 10 Talcott Notch, Newington Veterans Administration Medical Center, Burgdorf Health Center, Family Medicine, Clinton Street Clinic, State Comptroller's Office, the Children's Hospital in Hartford, and other locations stated in the various UCHC Route Schedules.

The current delivery system works efficiently and at a major cost savings to the Institution in both manpower and inventory reduction. The need for double and triple handling of product and stock piling of supply goods has been virtually eliminated using the Central Distribution System.

Logistics Policies & Procedures: 

Hours of operation are:

Customer Service: Monday - Friday, 8:00 a.m. to 4:30 p.m., unless otherwise specified in the Central Distribution  Manual.

For assistance, please contact us at:

Receiving Contacts: 

Materials Administrative Program Assistant:  Alex Schwarz,  at (860-679-1942)  Fax (x-1218)

Materials Logistics Supervisor:  Adam Mike, at (860)-679-3255    Fax (x-1993)

 

Administration:  

University Director:  Jack Ferraro

Assistant Director/Business & Finance Manager:  Jeff Boyko

 

IMPORTANT NOTICES:
 

  1. Courier Requests

    We want to offer you the best possible service, so please make sure to let the Courier Dispatcher know if your request is for Normal, STAT or an Emergency.  

    a.
    Normal Courier Requests are handled that day, or date
        specified by requester.
    b.
    STAT Courier Requests are handled
    immediately.  On-
        Campus deliveries may take
    10-15 minutes
        depending on your location request.  Off Campus
        deliveries will obviously take longer, so please ask the
        Dispatcher for the estimated time of arrival (ETA).  If
        the STAT request is an
    "Emergency", please let the
        Courier Dispatcher know. 

     

  2. Distribution Related Forms:
    1. MM-3R  -  Materials Return Form (To Materials Management)
    2.
    MM-1     -  Move Request
     

  3. MATERIALS RETURN POLICY

    Revision Date: August 18, 2009

    POLICY STATEMENT: 

    No package shall be picked up for return to the UCHC Distribution Center at the West Dock by any Materials Management or affiliated staff without proper documentation. 

    Proper documentation includes, but is not limited to:

    The completed Materials Return Form (MM-3R), including return authorization number. The form must be completed on-line, printed and given to the UCHC Courier.  The form can be found at http://opa.uchc.edu/ under Forms & Catalogs. The form contains mandatory fields marked in “Red”, along with other pertinent information for completion.
     
    a. Courier shall acquire the signature of the
        person requesting return. 
    b. Indication of number of packages being
        returned.
    c. Printed name and signature from
        person/department requesting return.
    d. Printed name and signature of Materials   
        Management or affiliated staff taking the
        return.
    e. Intended recipient
    f.  Date of request to return.

    The appropriate Central Distribution staff will enter into the daily log book of returns the following information:
     
    a. Return reference number
    b. Date
    c.  Printed name and signature of person
        requesting return
    d. Printed name and signature of courier   
        transporting return
    e. Printed name and signature of authorized    
        Logistics staff accepting return
    f. Any other pertinent information required

    Returns shall always be hand delivered to an authorized Materials Management Logistics staff member on the West Receiving Dock, with out exceptions.
     
    a.  A signature is required at this point from the
        appropriate Materials Management Logistics
        staff.
    b. The Materials Return logbook must be filled
        out as outlined above for each return. 
    c.  If the reference number is present on the
        form, it shall be transposed to the
        appropriately marked column in the
        logbook.   If no reference number is present,
        a number will be assigned manually, which
        will be composed of the Mail Code, Date and
        Time of the pick-up.
    d. Upon processing a return, Logistics staff shall
        send a confirmation email to the originator
        requesting return, with the assigned
        reference number.

    Your signature on the MM-3R Form indicates that you have read, understand and agree with this policy.

    Authorization to remove packages from our Arrival system lies with the Materials Supply Coordinator.
     

  4. Help avoid delivery mishaps, follow these important directions!! 

    Please make sure that you list your Ship-To address correctly when placing your Purchase Order!!  Your Department Name, Your Name, Telephone Number, Building/Floor/Room Number, and Mail Code are Essential.   When ordering critical items, make sure the vendor knows to include this information before shipping.  99% of missed Delivered or Loss Packages are a result of deficient Ship-To information. 


    Please make sure that you Sign & Print your name legibly when receiving goods from our Distribution Staff.  If there is a problem
    with the delivery/receiving, your signature plays a critical role when dealing with Vendors or Distribution Services.


    Please make sure that all destination labeling is accurate.
      

    Your Department Name, Your Name, Telephone Number, Building/Floor/Room Number, and Mail Code are Essential.


    All receiving issues must be reported in a timely fashion to the Receiving Department Coordinator at 679-1942 or
    the Help Desk at x-1958. We are not responsible for any receiving losses which were not reported within 45 days from arrival date at the UCHC West Dock.
     


     
    If you have any questions, please feel free to contact Alex Schwarz at 679-1958 or Thimmayya Billava at x-1960 or via e-mail.
     

  5. Shipping Made Easy by Materials Management

    Starting April 28, 2003 you will be able to ship your parcels right from your Desk Top PC.  Materials Management will be introducing Desk Top Express by Pitney Bowes.  This new shipping system has cost savings written all over.  The new shipping system is designed to save your department and the institution up to 20% on carrier expenses, while increasing efficiency.   Accessible through your Web browser, the system will provide cost-effective access to shipping information and eliminate the need for software distribution to users.  The new system supports Airborne, FedEx, UPS, USPS and other rates. “SmartShop” - Smart Shopping reduces carrier costs, comparing and selecting carrier services according to cost and delivery objectives. “StreetSmart” address correction improves delivery times and reduces carrier fees. The system tracks cost center allocations effectively and accurately for every transaction, reducing the need for post-shipment auditing.

    Overview:   Desktop Express is an intranet-based shipping management system. It provides shippers with desktop access to information they need to optimize carrier service utilization, including service delivery comparisons, business rule automation, address correction, and powerful analytical capabilities. It helps reduce costs, simplify cost center allocations, and improve on-time delivery.

    Desktop Express enables rating, shipping, and tracking of letters, express documents, and packages right from your desktop. Powerful administration and management tools combine with the intranet architecture to lower total cost of ownership. Most users can expect savings of up to 20% of their carrier expenses and gain employee efficiency and significant customer service improvements.

    Training:  Please schedule through our Help Desk at 679-1953. All shipping will be processed via the new Materials Management Web based Desk Top Express system.
     

  6. FedEx will make scheduled deliveries on Good Friday, however if you have anything going out, you must inform the West Dock by 3:00 p.m. on Thursday, April 17th. Please call x-1958 or x-8099 with your requests.
     

  7. Current Events

    Bioterrorism Information Websites

    In light of the continuing events related to bioterrorism the Connecticut Hospital Association suggests the following web sites:

    CDC PUBLIC HEALTH EMERGENCY PREPAREDNESS & RESPONSE

    http://www.bt.cdc.gov contains bioterrorism fact sheets, guidelines, notification protocols, news, Frequently Asked Questions, links, and more. Includes information about CDC roles and national programs such as the National Pharmaceutical Stockpile and the Health Alert Network. 

    NATIONAL LIBRARY OF MEDICINE - MEDLINEPLUS HEALTH TOPIC ON ANTHRAX

    The National Library of Medicine at NIH has created a Medlineplus health topic page on anthrax. Medlineplus is the NLM's consumer health information service. The new page was released October 18.
    It contains targeted links to pertinent information at CDC, other
    federal agencies, professional associations, media reports, prefab Medline searches, and more.

  1. Proper Labeling Is Essential.  Avoid delivery errors!!

    Internal Mail Address Example:

    Unit

    Materials Management

    Address
    Building/Floor/Room #

    FB023

    Mail Code

    2012

    ATTN:

    Jack Ferraro

Incoming or Outgoing US Mail Address Example:

Name or attention line:

ADAM MIKE LOGISTICS SERVICES SUPERVISOR

Company:

UNIVERSITY OF CONNECTICUT HEALTH CENTER
OFFICE OF MATERIALS MANAGEMENT

Delivery address:

MAIN BUILDING FB023             
263 FARMINGTON AVENUE

City, state, ZIP Code:

FARMINGTON  CT  06030-2012

 

 

 


Addressing Tips:

  • Always put the attention line on top -- never below the city and state or in the bottom corner of your mailpiece.  Postal machines and readers, read from the bottom up and look for city, state and zip code first and then move up to the delivery address.  If the machine picks up other info on those lines, this could cause errors and delayed/misrouted mail.

  • If you can’t fit the suite or apartment number on the same line as the delivery address, put it on the line ABOVE the delivery address, NOT on the line below.

  • All capital letters.

  • No punctuation.

  • At least 10-point type.

  • One space between city and state.

  • Two spaces between state and ZIP Code.

  • Simple type fonts.

  • Left justified.

See the USPS Web site for more detailed information at:  http://pe.usps.com/businessmail101/addressing/deliveryAddress.htm

 

If you have any questions, please feel free to contact Alex Schwarz, at 679-1942 or via e-mail.

 

 

 

Thank You for Visiting Our Web Site!!

 

 

Your Logistics Team

Supplying Our Success


Adam Mike
860-679-3255

UCHC Materials  Logistics
 & Systems Supervisor

State of Connecticut
Agency ARML Officer

  • Central Distribution Services
     
         Mail & Shipping
           Messenger & Courier
           PAR Distribution
           Receiving & Delivery
  • Systems Administration
           Arrival/Ascent
           Barcode Applications
           Desktop Shipping
          
    MACOLA/e-Portal
          
    Records Storage/Retrieval
           Q-Sight/PAR

   UCHC/JDH/UMG/SODM

 

 


Alex Schwarz
860-679-1942

Administrative Program Assistant
 

  • Receiving  & Distribution Center

  • Clinical Supplies

  • UCHC PAR

UCHC/JDH/UMG

 

 


Jack Ferraro
860-679-1927

University Director

State of Connecticut
Records Management Officer
 

 

 


It's All About Team!


 

  
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